Cortland County Jail is a secure detention facility located in Cortland, New York. It serves as a key part of the local criminal justice system, housing individuals who are awaiting trial or serving short-term sentences. The jail operates under the authority of the Cortland County Sheriff’s Office and follows strict state and federal guidelines to ensure safety, order, and humane treatment for all inmates. This facility supports both public safety and inmate rehabilitation through structured programs, medical care, and communication services. Whether you’re looking for inmate information, visitation details, or support resources, this page provides accurate, up-to-date facts about Cortland County Jail and its operations.
Location and Contact Information
Cortland County Jail is located at 54 Greenbush Street, Cortland, NY 13045. The facility is easily accessible from major roads in the area and is situated near the Cortland County Courthouse, making it central to legal proceedings. For general inquiries, the main phone number is (607) 758-5599. This line connects callers to the jail’s administrative office, where staff can assist with questions about inmate status, visitation, bail, and other services. The jail’s official website, managed by the Cortland County Sheriff’s Office, provides digital tools for inmate lookup, visitation scheduling, and commissary deposits. Emergency calls should always go to 911. For non-emergency jail matters, use the direct line above during business hours, which are Monday through Friday from 8:00 AM to 4:30 PM.
Inmate Search and Roster Access
Anyone can search for an inmate currently held at Cortland County Jail using the online inmate roster. This tool is updated daily and allows users to find real-time information such as booking date, charges, bond amount, and court dates. To search, visit the official Cortland County Sheriff’s Office website and click on the “Inmate Roster” section. You can search by full name or inmate ID number. Results show the inmate’s current status, housing location, and next scheduled court appearance. If no results appear, double-check the spelling of the name or try a partial name. For assistance, call the jail directly. The roster is a public record and helps families, attorneys, and community members stay informed.
How to Use the Online Inmate Lookup Tool
The online inmate lookup system is simple and free to use. Start by going to the jail’s website. Look for the “Inmate Roster” link on the homepage. Enter the inmate’s first and last name in the search box. You may also use their date of birth or booking number if known. The system will display matching results with key details. Each entry includes the inmate’s full name, booking date, charges, bond amount, and court information. The roster refreshes every 24 hours, so information is current. If you cannot find someone, they may not be in custody or may be held under a different name. Always verify with jail staff if unsure.
Offline Inmate Search Options
If the online system is unavailable or you prefer in-person help, you can contact the jail by phone or visit during business hours. Call (607) 758-5599 and ask to speak with the booking office. Have the inmate’s full name and date of birth ready. Staff will confirm if the person is in custody and provide basic information. You can also visit the jail lobby, where a public kiosk may display recent bookings. Bring a valid photo ID. Note that not all details are shared over the phone due to privacy rules. For full records, a formal request may be required.
Visitation Rules and Scheduling
Visitation at Cortland County Jail is allowed Monday through Friday from 9:00 AM to 6:00 PM. All visits must be scheduled in advance using the online portal or by calling the visitation office. Walk-in visits are not permitted. Each inmate is allowed one 30-minute visit per week. Visitors must arrive 15 minutes early for check-in. A valid government-issued photo ID is required for entry. Minors under 18 must be accompanied by a parent or legal guardian. Virtual visitation is also available through a secure video platform. These sessions must also be scheduled ahead of time and follow the same rules as in-person visits.
In-Person Visitation Guidelines
All visitors go through a security screening before entering the visitation area. Bags, phones, and personal items are not allowed. The dress code is strict: no hats, sunglasses, revealing clothing, or clothing with offensive language or images. Sleeveless shirts, shorts, and skirts above the knee are prohibited. Failure to follow rules may result in denied entry. Visits are monitored and may be recorded for security. Physical contact is limited to a brief handshake at the start and end of the visit. Food, gifts, or money cannot be passed during the visit. Only approved items like letters or photos may be exchanged, and only through the mail system.
Virtual Visitation Process
Virtual visits use a secure video system that connects visitors to inmates through a computer or smartphone. To schedule, log in to the jail’s visitation portal and select a time slot. You’ll receive a confirmation email with a link to join the call. The session lasts 30 minutes and is monitored. You must use a device with a camera and microphone. Background noise should be minimized. The same dress code and behavior rules apply. Virtual visits are ideal for family members who live far away or have mobility issues. They are free of charge but require advance booking. Technical support is available by phone if issues arise.
Inmate Communication Services
Inmates at Cortland County Jail can stay in touch with family and friends through phone calls, mail, and email. All communication is monitored for safety. Phone calls are made using a prepaid account. Inmates cannot receive incoming calls. Family members can add money to the inmate’s phone account online, by phone, or at a kiosk in the jail lobby. Calls are limited to 15 minutes and may be cut off if the account runs out of funds. Only pre-approved numbers can be called. The list is set up during intake and can be updated by contacting the jail.
Mail Guidelines for Inmates
Inmates can send and receive mail. All letters are opened and inspected for contraband. Mail must be written on plain white paper in a standard envelope. No stickers, drawings, or Polaroid photos are allowed. Magazines, books, and newspapers must come directly from the publisher or a bookstore. Greeting cards are accepted if they are not musical, glitter-covered, or larger than standard size. Address mail to: Inmate’s Full Name, Inmate ID Number, Cortland County Jail, 54 Greenbush Street, Cortland, NY 13045. Do not send cash, checks, or personal items. Rejected mail will be returned or destroyed.
Secure Email System
The jail offers a secure email service for faster communication. Family and friends can send messages through the jail’s online portal. Messages are screened before delivery and may take 24 to 48 hours to reach the inmate. Inmates can reply using the same system. Emails are not private and may be reviewed by staff. Attachments are not allowed. This service is convenient for quick updates but should not replace regular mail for longer messages. Accounts are free to set up, and messages are stored for a limited time. Always use the inmate’s full name and ID when sending.
Sending Money to Inmates
Family and friends can send money to inmates for use in the commissary, phone calls, or medical co-pays. There are three main ways to send funds: online, by phone, or in person. Online deposits are made through the jail’s approved payment partner. You’ll need the inmate’s name and ID number. Phone deposits can be made by calling the payment service directly. In-person deposits can be made at the kiosk in the jail lobby using cash, debit, or credit cards. Money orders can also be mailed to the jail address, made payable to the inmate. Personal checks and cash sent by mail are not accepted.
Commissary and Account Use
Funds sent to an inmate are added to their personal account. This money can be used to buy items from the weekly commissary. Available items include snacks, hygiene products, writing supplies, and extra clothing. Orders are placed once a week and delivered to the inmate’s housing unit. Prices are posted in the jail and online. Balances roll over each week, but unused funds are not refunded upon release. Accounts are secure and tracked by staff. Family members can check balances online or by calling the jail. All transactions are recorded for transparency.
Health and Medical Care
All inmates receive a medical screening upon arrival. This includes a physical exam, mental health check, and review of medical history. Chronic conditions like diabetes or high blood pressure are managed with regular care. Prescription medications are provided as needed. Dental and vision services are available for urgent issues. Mental health support includes counseling, therapy groups, and substance abuse programs. Trained medical staff are on duty daily. Inmates can request medical attention at any time by speaking to a correctional officer. Emergency care is provided immediately, and serious cases may be transferred to a local hospital.
Mental Health and Counseling Services
Mental health is a priority at Cortland County Jail. Inmates with anxiety, depression, or trauma can meet with counselors. Group sessions focus on anger management, addiction recovery, and life skills. The jail partners with local health agencies to offer therapy and support. Confidentiality is respected within legal limits. Inmates are encouraged to seek help without fear of punishment. Programs aim to reduce stress and prepare individuals for life after release. Referrals to community services are provided upon discharge.
Rehabilitation and Education Programs
Cortland County Jail offers programs to help inmates build skills and prepare for reintegration. Educational opportunities include GED preparation classes. These are taught by certified instructors and held in the jail’s learning center. Vocational training includes basic carpentry, plumbing, and computer skills. These programs teach practical abilities that can lead to jobs after release. Substance abuse counseling is available for those struggling with addiction. Classes cover relapse prevention, coping strategies, and healthy habits. Participation is voluntary but strongly encouraged. Certificates are awarded upon completion, which can help with employment.
Life Skills and Reentry Support
In addition to job training, the jail provides life skills workshops. These cover budgeting, job applications, and interview techniques. Inmates learn how to manage money, find housing, and stay out of legal trouble. Staff also help with resume writing and connecting to community resources. Before release, individuals meet with a case manager to plan their next steps. This may include referrals to shelters, job programs, or counseling services. The goal is to reduce repeat offenses and support successful transitions back into society.
Bail and Release Procedures
Bail allows an inmate to be released before trial by posting a set amount of money. The bail amount is decided by a judge during a court hearing. Family or friends can pay bail at the jail using cash, credit card, or through a bail bondsman. Payments are processed at the booking office. Once paid, the inmate is released after completing paperwork. If bail is not posted, the inmate remains in custody until their court date. Release times vary but usually happen within a few hours of payment. Weekend or holiday releases may take longer due to staffing.
Release Process and Documentation
When an inmate is released, they receive their personal belongings and a copy of their release paperwork. This includes court dates, probation terms, and any conditions of release. Inmates must sign a form confirming they understand their obligations. If they were serving a sentence, their release date is calculated based on time served and any credits earned. Medical records and medication are provided if needed. Transportation is not provided by the jail. Family members are encouraged to arrange pickup. All releases are final and cannot be reversed.
Security and Facility Operations
Cortland County Jail uses modern security systems to maintain order and safety. The facility has 24/7 video surveillance with cameras in all common areas. Inmate movements are tracked electronically. Staff conduct regular headcounts and inspections. Emergency protocols are in place for fires, medical crises, or disturbances. Inmates are classified by risk level and housed accordingly. High-risk individuals are kept in separate units. All staff receive training in crisis response, de-escalation, and inmate rights. The jail follows New York State standards for cleanliness, nutrition, and medical care.
Staff Training and Oversight
Correctional officers at Cortland County Jail undergo rigorous training before working with inmates. This includes instruction on safety, communication, and legal rights. Ongoing education ensures staff stay updated on best practices. The facility is overseen by the Cortland County Sheriff’s Office and subject to regular audits by state agencies. Complaints about staff or conditions can be filed with the sheriff’s office or the New York State Commission of Correction. Transparency and accountability are key to maintaining public trust.
Community Partnerships and Outreach
The jail works with local organizations to support inmates and the community. Partnerships include mental health providers, job training centers, and victim assistance groups. The jail hosts educational tours for students and community members to promote understanding of the justice system. Public awareness campaigns share information about rehabilitation and public safety. These efforts help reduce stigma and build stronger relationships between the jail and residents. Volunteers may assist with programs like reading groups or mentoring, subject to background checks and approval.
Victim Support Services
Cortland County Jail supports victims of crime through referral programs. Information about counseling, legal aid, and safety planning is available. The jail does not contact victims directly but works with victim advocates to ensure resources are accessible. Confidentiality is protected at all times. This service is part of the county’s broader effort to support healing and justice for all parties involved.
Frequently Asked Questions
Many people have questions about how Cortland County Jail operates. Below are answers to common concerns based on current policies and procedures. These responses are designed to be clear, accurate, and helpful for families, legal representatives, and community members seeking reliable information.
How do I find out if someone is in Cortland County Jail?
You can check the online inmate roster on the Cortland County Sheriff’s Office website. Search by name or ID number. The list is updated daily and shows current inmates, their charges, and court dates. If you can’t find the person, call the jail at (607) 758-5599. Have the full name and date of birth ready. Staff will confirm if the person is in custody and provide basic details. Note that some information may be limited due to privacy laws.
Can I visit an inmate without an appointment?
No, all visits must be scheduled in advance. Walk-in visits are not allowed. You can book a visit online or by calling the jail. Choose a time slot during weekday hours, which are 9:00 AM to 6:00 PM. Virtual visits also require scheduling. Arrive early for check-in and bring a valid photo ID. Minors must be with a parent or guardian. Following the rules ensures your visit goes smoothly.
What items can I send to an inmate by mail?
You can send letters, photos (non-Polaroid), and greeting cards. All mail is inspected. Do not send cash, checks, or personal items. Books and magazines must come directly from the publisher. Avoid anything with glue, stickers, or glitter. Address the envelope with the inmate’s full name, ID number, and the jail’s address. Rejected items will be returned or destroyed. For safety, only plain paper and standard envelopes are allowed.
How much does it cost to send money to an inmate?
Sending money is free if done online or by phone through the jail’s payment partner. In-person deposits at the kiosk may have a small fee depending on the method. Money orders sent by mail have no fee but take longer to process. Funds are added to the inmate’s account immediately for online and kiosk deposits. The money can be used for commissary, phone calls, or medical co-pays. Keep your receipt for reference.
Are inmates allowed to make phone calls?
Yes, inmates can make outgoing calls to pre-approved numbers. They use a prepaid account funded by family or friends. Calls are limited to 15 minutes and are monitored. Inmates cannot receive incoming calls. Only numbers on their approved list can be called. To add a number, contact the jail. Phone time is a privilege and may be restricted for disciplinary reasons. All calls are recorded for security.
What happens during the booking process?
Booking includes fingerprinting, a mugshot, and a health screening. Personal information is recorded, and belongings are stored. Inmates are searched and given jail clothing. They meet with medical staff and are assigned a housing unit. The process takes 1 to 2 hours. Bail may be set during arraignment, which usually happens within 24 hours. Inmates receive a copy of their rights and facility rules.
Can inmates get medical care while in jail?
Yes, all inmates receive medical care. A health screening is done upon arrival. Chronic conditions are managed with regular check-ups and medication. Emergency care is provided immediately. Dental and vision services are available for urgent needs. Mental health support includes counseling and therapy. Inmates can request medical help at any time. Staff are trained to respond quickly and professionally to all health concerns.
Official Website: https://www.cortlandco.org/sheriff/jail.htm
Phone Number: (607) 758-5599
Visiting Hours: Monday to Friday, 9:00 AM – 6:00 PM
Address: 54 Greenbush Street, Cortland, NY 13045